27.03 02 quality management bachelor's degree. Quality management: who to work with and is the specialty in demand? Changes in education


State educational standard

The main goal of training in this area is to prepare competent workers with fundamental mathematical, philosophical, sociological training, as well as special training in the profile “Quality Management in Information Systems.” A feature of specialized training at the TUSUR Institute of Innovation is the maximum use of world experience with a focus on international standards for quality management (ISO 9000), environmental quality management (ISO 14000).
Our graduate is capable of developing technical and economic solutions aimed at achieving sustainable development of production in an innovative market economy, forming an organization's quality management system, conducting audits and certification of management systems.

Education in this profile is designed to:

  • provide knowledge of the philosophical foundations of quality and the application of appropriate approaches in information systems and other areas of activity;
  • teach how to organize work to ensure the quality of products (services) through the development and implementation of quality management systems;
  • develop competencies in achieving sustainable success of the organization;
  • familiarize yourself with the main regulatory documents on quality assurance issues, as well as with the modern practice of partnership relations between the organization and its consumers (customers) and suppliers.

Graduates receive the qualification “Bachelor” and become:

  • managers and specialists of quality services at enterprises;
  • leading employees of consulting organizations, centers of standardization, certification and metrology;
  • experts from certification bodies in the field of product quality and international management systems;
  • quality auditors.

The curriculum in the field of preparation includes disciplines that will allow students to study modern materials and technologies, modern methods and means of quality assurance, development of documents on standardization, metrology, and certification. Disciplines such as “Quality Management of Software Systems”, “Software Engineering”, which will allow students to better master the training profile, “Financial and Management Accounting”, “Quality Audit”, “Management and Marketing”, “Office Management” will help students become specialists in areas of economics and management practice.

The curriculum also includes the discipline “Nanomaterials and Nanotechnologies”, reflecting a promising area of ​​science and production, which is currently being intensively developed, and its further development is planned on the basis of the Tomsk technology-innovation zone. Thanks to the computer equipment of the department, students master modern graphic packages designed for engineering design (AutoDesk, AutoCAD, AutoDesk Inventor), work with databases, and actively use Internet technologies. An intensive English language course allows students to master it at a level that ensures work with professional foreign language literature, foreign standards and electronic sources, as well as communication with foreign colleagues and foreign external auditors.

We focus our students on mastering modern quality methodology. It is quality that is the basis for the sustainable development of the “smart” economy in the “triple helix” system - the effective interaction of education, business and public administration. As an official partner of the world leader in quality education TUV-Akademie (Germany), the Institute of Innovation in its educational activities uses the latest teaching methods that have received worldwide recognition.
Since the studied approaches to systemic quality assurance are universal, our graduate can successfully work not only in the declared profile, but also in public administration, socio-economic systems, the sphere of everyday life and services, ecology, logistics, construction, and information systems.

Admission of applicants is carried out on a general basis based on the results of Russian testing exams (USE) in mathematics, physics and the Russian language. Excessive admission is carried out on a paid basis based on the results of exams in the same subjects.

The following abbreviations are used in this federal state educational standard:

OK - general cultural competencies;

GPC - general professional competencies;

PC - professional competencies;

FSES VO - federal state educational standard of higher education;

network form - a network form of implementation of educational programs.

III. CHARACTERISTICS OF THE DIRECTION OF TRAINING

3.1. Receiving education under a bachelor's degree program is permitted only in an educational organization of higher education (hereinafter referred to as the organization).

3.2. Bachelor's degree programs in organizations are carried out in full-time, part-time and part-time forms of study.

The volume of the bachelor's degree program is 240 credit units (hereinafter referred to as credits), regardless of the form of study, the educational technologies used, the implementation of the bachelor's degree program using an online form, the implementation of the bachelor's degree program according to an individual curriculum, including accelerated learning.

3.3. Duration of obtaining education under the bachelor's program:

full-time study, including vacations provided after passing the state final certification, regardless of the educational technologies used, is 4 years. The volume of a full-time bachelor's degree program implemented in one academic year is 60 credits;

in full-time or part-time forms of education, regardless of the educational technologies used, increases by no less than 6 months and no more than 1 year compared to the period of obtaining education in full-time education. The volume of a bachelor's degree program for one academic year in full-time or part-time forms of study cannot be more than 75 credits;

when studying according to an individual curriculum, regardless of the form of study, it is no more than the period for obtaining education established for the corresponding form of study, and when studying according to an individual plan for persons with disabilities, it can be increased at their request by no more than 1 year compared with the period for obtaining education for the corresponding form of training. The volume of a bachelor's degree program for one academic year when studying according to an individual plan, regardless of the form of study, cannot be more than 75 z.e.

The specific period for obtaining education and the volume of a bachelor's degree program implemented in one academic year, in full-time or part-time forms of study, as well as according to an individual plan, are determined by the organization independently within the time limits established by this paragraph.

3.4. When implementing a bachelor's degree program, an organization has the right to use e-learning and distance learning technologies.

When training persons with disabilities, e-learning and distance educational technologies must provide for the possibility of receiving and transmitting information in forms accessible to them.

3.5. The implementation of a bachelor's degree program is possible using a network form.

3.6. Educational activities under the undergraduate program are carried out in the state language of the Russian Federation, unless otherwise specified by the local regulatory act of the organization.

IV. CHARACTERISTICS OF PROFESSIONAL ACTIVITY

GRADUATES WHO HAVE COMPLETED THE BACHELOR PROGRAM

4.1. The area of ​​professional activity of graduates who have mastered the bachelor's program includes the development, research, implementation and support in organizations of all types of activities and all forms of ownership of quality management systems, covering all processes of the organization, involving all its employees in activities for continuous quality improvement and aimed at achieving long-term success and stability of the organization.

4.2. The objects of professional activity of graduates who have mastered the bachelor's program are quality management systems that form their organizational structures, methods, processes and resources, methods and methods of their research, design, debugging, operation, auditing and certification in various fields of activity.

4.3. Types of professional activities for which graduates who have completed the bachelor's program are prepared:

production and technological,

organizational and managerial,

design and engineering;

production and design.

When developing and implementing a bachelor's degree program, the organization focuses on the specific type(s) of professional activity for which the bachelor is preparing, based on the needs of the labor market, research and material and technical resources of the organization.

The bachelor's program is formed by an organization focused on practice-oriented, applied type(s) of professional activity as the main one(s) (hereinafter referred to as the applied bachelor's program).

4.4. A graduate who has completed a bachelor's program, in accordance with the type(s) of professional activity to which the bachelor's program is focused, must be ready to solve the following professional tasks:

continuous research of production processes in order to identify productive activities and waste;

identifying needed improvements and developing new, more effective quality control tools;

technological foundations for the formation of labor quality and productivity;

organization of work on the implementation of information technology in quality management and information protection;

participation in work on certification of quality management systems;

organization of actions necessary for the effective operation of the quality management system;

management of material and information flows in the production of products and provision of services in conditions of total quality management;

carrying out control and testing during the production process;

carrying out activities to improve the quality of products and services;

participation in the development of modern methods for designing quality management systems, forming project goals, criteria and indicators for achieving goals, building the structure of their relationships, identifying priorities for solving problems, taking into account the moral aspects of activity;

participation in the design and improvement of communication processes and procedures for recognizing the merits of quality work performed;

Participation in process design to develop a strategy for never-ending quality improvement;

the use of information technologies and computer-aided design systems in the professional field based on a systematic approach;

participation in the design of models of quality management systems with the construction of generalized options for solving the problem and analysis of these options, predicting the consequences of each option, finding a solution in conditions of multicriteria and uncertainty;

providing technological foundations for the formation of labor quality and productivity;

metrological support for the design, production, operation of technical products and systems;

development of methods and means to improve the safety and environmental friendliness of technological processes;

organization of work on the implementation of information technology in quality management and information protection.

V. REQUIREMENTS FOR THE RESULTS OF MASTERING THE BACHELOR PROGRAM

5.1. As a result of mastering the bachelor's program, the graduate must develop general cultural, general professional and professional competencies.

5.2. A graduate who has completed a bachelor's program must have the following general cultural competencies:

the ability to use the foundations of philosophical knowledge to form a worldview position (OK-1);

the ability to analyze the main stages and patterns of the historical development of society to form a civic position (OK-2);

the ability to use the basics of economic knowledge in various fields of activity (OK-3);

the ability to use the basics of legal knowledge in various fields of activity (OK-4);

ability to communicate in oral and written forms in Russian and foreign languages ​​to solve problems of interpersonal and intercultural interaction (OK-5);

the ability to work in a team, tolerantly perceiving social, ethnic, religious and cultural differences (OK-6);

ability for self-organization and self-education (OK-7);

the ability to use methods and means of physical culture to ensure full-fledged social and professional activities (OK-8);

readiness to use basic methods of protecting production personnel and the population from the possible consequences of accidents, catastrophes, and natural disasters (OK-9).

5.3. A graduate who has completed a bachelor's program must have the following general professional competencies:

ability to apply knowledge of approaches to quality management (GPC-1);

ability to apply quality management tools (GPC-2);

the ability to solve standard problems of professional activity on the basis of information and bibliographic culture using information and communication technologies and taking into account the basic requirements of information security (GPC-3);

ability to use basic applied software and information technologies used in the field of professional activity (GPC-4).

5.4. A graduate who has completed a bachelor's degree program must have professional competencies corresponding to the type(s) of professional activity that the bachelor's program is focused on:

production and technological activities:

the ability to analyze the state and dynamics of objects of activity using the necessary methods and means of analysis (PC-1);

the ability to apply knowledge of the stages of the life cycle of a product, product or service (PC-2);

the ability to apply knowledge of the tasks of one’s professional activity, their characteristics (models), characteristics of methods, tools, technologies, algorithms for solving these problems (PC-3);

the ability to apply problem-oriented methods of analysis, synthesis and optimization of quality assurance processes (PC-4);

the ability to identify and evaluate productive and unproductive costs (PC-5);

the ability to use knowledge about the principles of decision-making under conditions of uncertainty, about the principles of optimization (PC-6);

organizational and managerial activities:

ability to lead a small team (PK-7);

the ability to monitor and master methods for assessing progress in the field of quality improvement (PC-8);

the ability to maintain the necessary documentation to create a quality assurance system and monitor its effectiveness (PC-9);

the ability to participate in corrective and preventive measures aimed at improving quality (PC-10);

the ability to take justifiable risks when making decisions (PC-11);

the ability to advise and instill skills in employees regarding aspects of their professional activities (PC-12);

design and engineering activities:

the ability to correctly formulate tasks (problems) of one’s activities (project, research), establish their relationships, build models of systems of tasks (problems), analyze, diagnose the causes of problems (PC-13);

the ability to identify basic processes and participate in the development of their working models (PC-14);

the ability to use systems of models of objects (processes) of activity, to select (build) models adequate to the object (PC-15);

the ability to apply knowledge of the principles and methods of development and rules for the application of regulatory and technical documentation to ensure the quality of processes, products and services (PC-16);

production and design activities:

the ability to apply knowledge of the stages of the life cycle of a product, product or service (PC-17);

the ability to identify basic processes and participate in the development of their working models (PC-18);

the ability to apply knowledge of the tasks of one’s professional activity, their characteristics (models), characteristics of methods, tools, technologies, algorithms for solving these problems (PC-19);

the ability to apply problem-oriented methods of analysis, synthesis and optimization of quality assurance processes (PC-20);

the ability to apply knowledge of the principles and methods of development and rules for the application of regulatory and technical documentation to ensure the quality of processes, products and services (PC-21);

the ability to maintain the necessary documentation to create a quality assurance system and monitor its effectiveness (PC-22);

the ability to participate in corrective and preventive measures aimed at improving quality (PC-23);

ability to lead a small team (PK-24).

(as amended by Order of the Ministry of Education and Science of Russia dated July 13, 2017 N 653)

the paragraph is no longer valid. - Order of the Ministry of Education and Science of Russia dated July 13, 2017 N 653.

5.5. When developing a bachelor's program, all general cultural and general professional competencies, as well as professional competencies related to those types of professional activities that the bachelor's program is focused on, are included in the set of required results for mastering the bachelor's program.

5.6. When developing a bachelor's program, an organization has the right to supplement the set of competencies of graduates, taking into account the focus of the bachelor's program on specific areas of knowledge and (or) type(s) of activity.

5.7. When developing a bachelor's program, the organization sets the requirements for learning outcomes in individual disciplines (modules) and practices independently, taking into account the requirements of the corresponding exemplary basic educational programs.

VI. REQUIREMENTS FOR THE STRUCTURE OF THE BACHELOR PROGRAM

6.1. The structure of the bachelor's program includes a compulsory part (basic) and a part formed by participants in educational relations (variable). This provides the opportunity to implement bachelor's degree programs with different focus (profile) of education within the same area of ​​training (hereinafter referred to as the focus (profile) of the program).

6.2. The undergraduate program consists of the following blocks:

Block 1 “Disciplines (modules)”, which includes disciplines (modules) related to the basic part of the program, and disciplines (modules) related to its variable part.

Block 2 “Practices”, which fully relates to the variable part of the program.

Block 3 “State final certification”, which fully relates to the basic part of the program and ends with the assignment of qualifications specified in the list of specialties and areas of higher education training approved by the Ministry of Education and Science of the Russian Federation.

Bachelor's program structure

Scope of the applied bachelor's program in z.e.

Disciplines (modules)

Basic part

Variable part

Practices

Variable part

State final certification

Basic part

Scope of Bachelor's program

6.3. Disciplines (modules) related to the basic part of the bachelor's program are mandatory for the student to master, regardless of the focus (profile) of the bachelor's program that he is mastering. The set of disciplines (modules) related to the basic part of the undergraduate program is determined by the organization independently to the extent established by this Federal State Educational Standard for Higher Education, taking into account the corresponding approximate (exemplary) main educational program(s).

6.4. Disciplines (modules) in philosophy, history, foreign language, life safety are implemented within the framework of the basic part of Block 1 “Disciplines (modules)” of the undergraduate program. The volume, content and order of implementation of these disciplines (modules) are determined by the organization independently.

6.5. Disciplines (modules) in physical culture and sports are implemented within the framework of:

the basic part of Block 1 "Disciplines (modules)" of the undergraduate program in the amount of at least 72 academic hours (2 credits) in full-time study;

elective disciplines (modules) in the amount of at least 328 academic hours. The specified academic hours are mandatory for mastering and are not converted into credit units.

Disciplines (modules) in physical culture and sports are implemented in the manner established by the organization. For disabled people and persons with limited health capabilities, the organization establishes a special procedure for mastering disciplines (modules) in physical education and sports, taking into account their health status.

6.6. Disciplines (modules) related to the variable part of the bachelor's program and practices determine the focus (profile) of the bachelor's program. The set of disciplines (modules) related to the variable part of the undergraduate program and practices are determined by the organization independently to the extent established by this Federal State Educational Standard for Higher Education. After the student selects the focus (profile) of the program, a set of relevant disciplines (modules) and practices becomes mandatory for the student to master.

6.7. Block 2 “Practices” includes educational and production practices, including pre-graduation practice.

Types of educational practice:

practice to obtain primary professional skills.

Methods of conducting educational practice:

stationary;

away

Types of internship:

practice to gain professional skills and professional experience;

technological.

Methods of conducting practical training:

stationary;

away

Pre-graduation practice is carried out to complete the final qualifying work and is mandatory.

When developing bachelor's degree programs, the organization selects types of practices depending on the type(s) of activity to which the bachelor's program is focused. The organization has the right to provide for other types of internships in the undergraduate program in addition to those established by this Federal State Educational Standard for Higher Education.

Educational and (or) practical training can be carried out in the structural divisions of the organization.

For persons with disabilities, the choice of practice sites should take into account their health status and accessibility requirements.

6.8. Block 3 “State Final Certification” includes the defense of the final qualifying work, including preparation for the defense procedure and the defense procedure, as well as preparation for and passing the state exam (if the organization included the state exam as part of the state final certification).

6.9. When developing a bachelor's degree program, students are provided with the opportunity to master elective disciplines (modules), including special conditions for people with disabilities and people with limited health capabilities, in the amount of at least 30 percent of the variable part of Block 1 "Disciplines (modules)."

6.10. The number of hours allocated for lecture-type classes as a whole for Block 1 “Disciplines (modules)” should be no more than 50 percent of the total number of classroom hours allocated for the implementation of this Block.

7.1.1. The organization must have a material and technical base that complies with current fire safety rules and regulations and ensures the conduct of all types of disciplinary and interdisciplinary training, practical and research work of students provided for by the curriculum.

7.1.2. Each student during the entire period of study must be provided with individual unlimited access to one or more electronic library systems (electronic libraries) and to the organization’s electronic information and educational environment. The electronic library system (electronic library) and the electronic information and educational environment must provide the opportunity for student access from any point where there is access to the information and telecommunications network "Internet" (hereinafter referred to as the "Internet"), both on the territory of the organization and and beyond.

The electronic information and educational environment of the organization must provide:

access to curricula, work programs of disciplines (modules), practices, publications of electronic library systems and electronic educational resources specified in the work programs;

recording the progress of the educational process, the results of intermediate certification and the results of mastering the undergraduate program;

conducting all types of classes, procedures for assessing learning outcomes, the implementation of which is provided for using e-learning and distance learning technologies;

formation of a student’s electronic portfolio, including the preservation of the student’s work, reviews and evaluations of these works by any participants in the educational process;

interaction between participants in the educational process, including synchronous and (or) asynchronous interaction via the Internet.

The functioning of the electronic information and educational environment is ensured by the appropriate means of information and communication technologies and the qualifications of the workers who use and support it. The functioning of the electronic information and educational environment must comply with the legislation of the Russian Federation.

7.1.3. In the case of implementing a bachelor's degree program in an online form, the requirements for the implementation of a bachelor's degree program must be provided by a set of resources of material, technical, educational and methodological support provided by organizations participating in the implementation of a bachelor's degree program in an online form.

7.1.4. In the case of the implementation of a bachelor's degree program in departments and (or) other structural divisions of the organization established in accordance with the established procedure, the requirements for the implementation of a bachelor's degree program must be ensured by the totality of the resources of these organizations.

7.1.5. The qualifications of management and scientific and pedagogical employees of the organization must correspond to the qualification characteristics established in the Unified Qualification Directory of Positions of Managers, Specialists and Employees, section "Qualification Characteristics of Positions of Managers and Specialists of Higher Professional and Additional Professional Education", approved by order of the Ministry of Health and Social Development of the Russian Federation dated January 11, 2011 N 1n (registered by the Ministry of Justice of the Russian Federation on March 23, 2011, registration N 20237), and professional standards (if any).

7.1.6. The share of full-time scientific and pedagogical workers (in rates reduced to integer values) must be at least 50 percent of the total number of scientific and pedagogical workers of the organization.

7.2.1. The implementation of the bachelor's degree program is ensured by the management and scientific-pedagogical employees of the organization, as well as by persons involved in the implementation of the bachelor's degree program under the terms of a civil law contract.

7.2.2. The share of scientific and pedagogical workers (in terms of rates reduced to integer values) with an education corresponding to the profile of the taught discipline (module) in the total number of scientific and pedagogical workers implementing the undergraduate program must be at least 60 percent.

7.2.3. The share of scientific and pedagogical workers (in terms of rates converted to integer values) who have an academic degree (including an academic degree awarded abroad and recognized in the Russian Federation) and (or) an academic title (including an academic title received abroad and recognized in the Russian Federation), in the total number of scientific and pedagogical workers implementing the bachelor's degree program, must be at least 70 percent.

7.2.4. The share of employees (in terms of rates reduced to integer values) from among the managers and employees of organizations whose activities are related to the focus (profile) of the bachelor's degree program being implemented (with at least 3 years of work experience in this professional field), in the total number of employees implementing the bachelor's degree program , must be at least 5 percent.

7.3.1. Special premises should be classrooms for conducting lecture-type classes, seminar-type classes, course design (completing coursework), group and individual consultations, ongoing monitoring and intermediate certification, as well as rooms for independent work and rooms for storage and preventive maintenance of educational equipment. Special premises should be equipped with specialized furniture and technical teaching aids used to present educational information to a large audience.

To conduct lecture-type classes, sets of demonstration equipment and educational visual aids are offered, providing thematic illustrations corresponding to the sample programs of disciplines (modules), working curriculum of disciplines (modules).

The list of logistics necessary for the implementation of a bachelor's degree program includes laboratories equipped with laboratory equipment, depending on the degree of its complexity. Specific requirements for material, technical, educational and methodological support are determined in the approximate basic educational programs.

Premises for independent work of students must be equipped with computer equipment with the ability to connect to the Internet and provide access to the electronic information and educational environment of the organization.

In the case of using e-learning and distance learning technologies, it is possible to replace specially equipped premises with their virtual counterparts, allowing students to master the skills required by their professional activities.

If the organization does not use an electronic library system (electronic library), the library collection must be equipped with printed publications at the rate of at least 50 copies of each edition of the basic literature listed in the work programs of disciplines (modules), practices, and at least 25 copies of additional literature per 100 students.

7.3.2. The organization must be provided with the necessary set of licensed software (the content is determined in the work programs of disciplines (modules) and is subject to annual updating).

7.3.3. Electronic library systems (electronic library) and electronic information and educational environment must provide simultaneous access to at least 25 percent of students in the undergraduate program.

7.3.4. Students must be provided with access (remote access), including in the case of the use of e-learning, distance educational technologies, to modern professional databases and information reference systems, the composition of which is determined in the work programs of disciplines (modules) and is subject to annual updating.

7.3.5. Students with disabilities should be provided with printed and (or) electronic educational resources in forms adapted to their health limitations.

7.4.1. Financial support for the implementation of a bachelor's degree program must be carried out in an amount not lower than the basic standard costs established by the Ministry of Education and Science of the Russian Federation for the provision of public services in the field of education for a given level of education and field of study, taking into account correction factors that take into account the specifics of educational programs in accordance with the Methodology for determining standard costs for the provision of public services for the implementation of educational programs of higher education in specialties (areas of training) and enlarged groups of specialties (areas of training), approved by order of the Ministry of Education and Science of the Russian Federation of October 30, 2015 N 1272 (registered by the Ministry of Justice of the Russian Federation on November 30 2015, registration N 39898).

03.27.02 Quality management

Quality management – ​​what is it and why?

“Quality is, first of all, a determination identical with being, so that something ceases to be what it is when it loses quality.”

For a long time it was believed that quality management comes down to preventing defects in finished products. Today, quality management is one of the most important areas of management, which is designed to organize the work of an enterprise in such a way that the consumer always receives a product or service of high quality. In international practice, special procedures, methods and tools have been developed, which together make up the quality management system. There are over 1 million companies in the world that have implemented modern quality management systems. There are currently about 30 thousand such organizations in Russia, but their number is constantly growing.

The problem of quality never loses its relevance; it is essentially constant. Quality today is no longer perceived as an abstract category, but as a strategic task, the successful solution of which largely determines the stability of the Russian economy, its place in global production and distribution. That is why at the Kuban State University, at the Department of World Economy and Management, the direction of bachelor’s training 03/27/02 “Quality Management” was opened, the profile “Quality Management in Socio-Economic Systems”.

The future activity of a graduate of this profile will be the continuous improvement of business processes in an organization (enterprise) in order to increase its prestige and competitiveness, which requires special knowledge, skills and abilities, both engineering and technical, and to a large extent economic, organizational, social -psychological. The special mentality of future specialists is expressed in the awareness of the mission of quality management as a factor that directly affects the quality of life of the population.

A short film dedicated to the cafe. world economy and management

Qualification

Graduates of Kuban State University in the field of training “Quality Management” receive the qualification “Bachelor”. Bachelor of Quality Management: – this is not just an employee who controls the quality of products, it is a highly qualified specialist and professional who knows how to organize the work of an enterprise so that the consumer of the product is satisfied, and the client of the service company is satisfied with the services provided; is a middle manager who is able to involve all employees of the enterprise in improving quality and has the necessary technical, economic and organizational skills for this.

A Bachelor in Quality Management can:

  • develop, implement and operate modern models of quality management systems;
  • solve applied problems of improving the quality of products and services;
  • develop and take part in the implementation of measures to improve production efficiency, aimed at reducing material consumption, reducing labor intensity, and increasing labor productivity;
  • analyze the causes of defects and low-quality products, develop measures to prevent them;
  • conduct consulting, external and internal audit of existing quality management systems;
  • organize the work of performers, find and apply management solutions in the face of different opinions.

Demand

A special feature of the profile “Quality Management in Socio-Economic Systems” is associated with wide employment opportunities. In Russia, there is a constantly growing need for specialists capable of developing and using quality management systems (QMS), both to improve the algorithms of enterprise activities, and to apply within their framework the most effective procedures for assessing and monitoring product quality, allowing them to win consumer trust.

The acquired qualifications will allow graduates to work both in quality management services, in standardization and certification bodies, and in a multifaceted service system, including in the public service system:

  • managers, specialists of the center for standardization, metrology and certification;
  • specialists from departments of foreign economic activity of enterprises;
  • specialists from certification bodies;
  • experts, auditors of the quality management system.

Quality management activities extend to almost all business processes of enterprises in various industries, so a quality specialist can work in departments and services:

  • quality management;
  • marketing;
  • strategic planning;
  • design and technological bureaus;
  • in the technical control department and research laboratories;
  • system management and process monitoring (development and audit of QMS);
  • sales and customer service, as well as in the claims department;
  • in the training center of the enterprise, etc.

The faculty and department takes care of the employment of graduates and does not interrupt communication with them. Students who are active and have proven themselves during their studies are recommended to enterprises and partner organizations as potential employees. Those who are interested in continuing their education are given the opportunity to study in master's programs at the Department of World Economics and Management.

Methodological and technical support

For each subject, students are provided with lecture and practical material. Modern educational and computer technologies (multimedia) are used in training. The faculty has: a local network, 4 computer classes equipped with modern computers, software equipment and INTERNET access, there are mobile laptops, in the classrooms there are interactive whiteboards and projectors for presentations.

The management of the department and faculty pays significant attention to the creation of a modern material and technical base to support the educational process.

Teachers

The preparation of the profile is carried out by the Department of World Economics and Management. The department's employees are 13 professors and more than 25 associate professors. The department is the largest at Kuban State University. Since its founding, the department has been headed by Honorary Worker of Higher Professional Education, Honored Economist of the Russian Federation, Laureate of the Russian Government Prize in the field of science and technology, Dean of the Faculty of Economics, Doctor of Economic Sciences, Professor Igor Viktorovich Shevchenko.

The majority of teachers of the department participate in the preparation of bachelors in the profile “Quality Management in Socio-Economic Systems”, the leading among whom are: Doctor of Economics, Professor Zaretsky A.D., Doctor of Economics, Professor Darmilova Zh.D. ., Doctor of Economics, Professor Drobyshevskaya L.N., Doctor of Economics, Professor Egorova L.I., Doctor of Economics, Professor Kizim A.A., Ph.D., Associate Professor Aleksandrin Yu.N., Ph.D. in Economics, Associate Professor Aleksandrova E.N., Ph.D. in Economics, Associate Professor Bekirova S.Z., Ph.D. in Economics, Associate Professor Ivanova T.E., Ph.D. PhD in Economics, Associate Professor Mileta V.I., PhD in Economics, Associate Professor Mudrova L.I., PhD in Economics, Associate Professor Poddubnaya M.N., PhD in Economics, Associate Professor Tolstova A.Z., and other teachers.

The best teachers from other departments of the Faculty of Economics, as well as related faculties, are also invited to conduct classes. Thus, teaching in the disciplines of mathematics and natural science is carried out by leading associate professors and professors of the Faculty of Physics and Technology, the Faculty of Chemistry and High Technologies, the Faculty of Mathematics, the Faculty of Computer Technologies and Applied Mathematics.

Training program

The basis of the curriculum is the disciplines of quality management, technical and economic disciplines, which provides a wide range of knowledge, skills and abilities of the graduate.

List of disciplines in the curriculum of the bachelor's training direction "Quality Management" (profile "Quality Management in Socio-Economic Systems"):

Macroeconomics

Economic and mathematical methods and models

Foreign language

Engineering and computer graphics

Business planning

Life safety

Statistics

Fundamentals of risk management

Philosophy

Innovation economy

Organization of commercial activities

Mathematics, including:

Jurisprudence

Organizational behavior

Linear algebra and analytical geometry

Law basics

Supply Chain Management

Discrete mathematics and mathematical logic

Methods and means of measurement, testing and control

Logistics

Mathematical analysis

Analytical methods in qualimetry

Process management

Theory of Probability and Mathematical Statistics

Theoretical foundations of electrical engineering and electronics

Economy

Materials Science

Project management

Strength of materials

Qualimetry

Quality management in the financial sector

Russian language and culture of speech

Technology and organization of production of products and services

Personnel Management

Computer science

Management

Total Quality Management

Concepts of modern natural science

Marketing

Patent and licensing activities

History and concepts of quality management

Theoretical innovation

Business analysis

Sociology

Accounting

Interaction between government and business in ensuring quality

Microeconomics

Finance and credit

Quality audit

The quality of life

Taxes and taxation

Assessing the quality of state and municipal services

Psychology and pedagogy

Controlling in economic systems

Quality of social services and programs

History of Kuban

System analysis, optimization and decision making

Quality systems certification

Information systems and databases

Automatic control theory

Organization of a quality management system

Ecology

Competitiveness and product brands

Commodity research and examination of goods

Information technologies in quality management and information protection

Econometrics

Corporate Social Responsibility

Quality management tools and methods

Metrology, standardization and certification

Physical Culture

Description

Job-related knowledge in the field of quality management requires:

  • systematic study of production processes in a complex, identifying losses in production and activities;
  • identifying areas requiring renewal and modernization;
  • creating fundamentally new resources that allow perfect performance of control functions;
  • ensuring a high level of quality and labor efficiency, based on technological equipment;
  • providing the necessary measuring instruments and equipment for production, operational and technical processes;
  • creating conditions and ways to increase the degree of safety and environmental friendliness in production;
  • implementation of the process of introducing modern means of information support and protection;
  • preparing quality management systems for certification;
  • ensuring the process of maintaining management accounting and the practical application of indicators of fixed and variable costs for quality management;
  • management in the field of material and information flows in the implementation of the production process and the provision of services;
  • implementation of verification activities and testing at stages of the production cycle;
  • implementation of procedures aimed at improving the level of performance of services provided and production of products.

Who to work with

Future professions in which graduates will be able to carry out their activities are appraiser, metrologist and auditor. Also, bachelors can participate in competitions for positions as engineer-managers in the manufacturing and financial sectors, as well as in various organizations conducting scientific developments. The positions that almost all graduates aspire to include the position of quality director and leading specialist of the standardization center. Institutions that certify products and services also cannot do without the knowledge and skill of specialists trained in this field. They employ bachelors as experts in the certification departments of quality complexes and as auditors.

In our time of space flights and penetration into the secrets of the human genome, the education system is undergoing radical changes. Changes are necessary to effectively and timely meet the labor market demand for specialists of a new profile.

Changes in education

In the field of higher education, a qualitative revision of specialties is taking place. Outdated ones are becoming a thing of the past, and new professions are emerging that meet modern trends. One of these professions has become widespread - 03/27/02 “Quality Management”. Who should work with such an education? A person with a diploma in this field can find a job on fairly favorable terms. You can work not only as a specialist in quality control of products and goods of a wide range, as most applicants and their parents believe.

Graduate with a diploma in Quality Management

A graduate with a degree in Quality Management is a manager who creates and distributes a quality management complex in production. His work is important for the entire company, and is carried out at the next stage of product creation. Such an employee is often involved in checking and eliminating failures of warranty products. In other words, a graduate of the specialty “Quality Control” is a specialist in disseminating the quality level complex, ISO.

Quality management is an area of ​​economic activity where reforms are thought out and adopted, and procedures used in production are studied. As a result, the necessary products are created. The task of the production complex may be to achieve significant quality indicators.

The deficiencies that emerge and when combined with general quality management issues are quite significant. Globalization and the penetration of world orders into our country have led to an increase in interest in quality management. The quality levels already developed in the Russian Federation do not quite coincide with international standards.

Massive area of ​​study

The specialty “Quality Management” studies the problems of creating high-quality products. Better quality goods raise the standard of living of Russians. Based on this, competent and qualified quality management is economic and internal political task No. 1.

Now available in one hundred and seventeen Russian universities. It is used in preparation both in Moscow and St. Petersburg, as well as in other regions: the Urals, Siberia, the Far East, the Krasnodar Territory and other constituent entities of the Russian Federation. It is interesting that among the leading universities where quality management specialists are trained, one can find both peripheral and capital universities. So, the specialty “Quality Management”: who can you work with such a diploma? Is it so interesting and promising in all directions if it is so popular?

For applicants

It is necessary to indicate that young people who have studied a foreign language well are applying to the faculty in the specialty in question. This is due to the specifics of the profession: the need for quality managers appeared mostly in Europe and the USA, therefore, in order to master modern techniques, it is necessary to study a significant part of the literature in the original language - English or German.

In addition, upon admission, teenagers take natural science subjects: physics and/or chemistry. The list of entrance exams may include other subjects at the discretion of the university or mandatory according to the list of the ministry.

Field of activity

Professionals working in the field of quality management are required to solve problems in the following cycle in their daily activities:

  • research of technical and economic methods aimed at solving the problems of sustainable and efficient production;
  • creation of a quality management structure in the company;
  • creating high-quality cooperation between three partners - entrepreneurs, officials and the education sector.

Specialty profiles

During the course of mastering the program, students are given the materials and skills necessary for their future professional activities. So, if you graduate from the Faculty of Quality Management, what job should the graduate do? The theoretical as well as practical training completed during the years of study reflects the conditions that the young specialist will encounter in his professional activities.

Education at universities takes place in separate profiles. In total, this profession has more than ten profiles, but only two are considered the main areas:

  1. Quality management in (enterprise). Specialists in the development, study, use and verification of quality management systems at the enterprise.
  2. Quality management and information and analytical systems. Specialists in the field of quality management conduct strategic system analysis to ensure the development of the national economy.

In addition, there are profiles in the field of construction, robotics, aircraft manufacturing, management, print media technologies, etc. For example, if a graduate with a diploma in “Quality Management” is in construction, what job should he have? This is a quality management specialist who monitors and analyzes the construction process.

Training program

Just by listing the profiles, it becomes clear that this specialty is technical. The training program is a synthesis of mathematical, natural science and professional disciplines.

The specialty basically has a special content and structure, since during the years of study students acquire knowledge that allows them to work according to Western European standards. This:

  • ISO 9000 - quality management standards;
  • ISO 14000 - environmental quality management;
  • MRPII and ERP - methodology.

In addition, high school students studying the proper profiles understand the methodological methods and means of checking the level of quality, explore the current graphics programs that are designed to facilitate the design process.

The described training structure is a relatively new and developing direction. Quality management will become another area of ​​training aimed at economic development with the need to improve the level according to domestic and European standards.

The knowledge acquired during undergraduate studies can be basic. Mainly, this is theoretical material of individual methodologies. Students are also introduced to various systems for assessing the quality of created products, creating and processing information complexes. Graduates receive skills and abilities that will be useful in practice. Real operating conditions are created in classes and trainings conducted with the aim of mastering skills that serve as the basis for theoretical material.

“Quality management”: who to work with

Well, the training is over. “Quality Management” - what job should a graduate who has received such a diploma now work in?

A student graduating from a university with a diploma in this specialty may think during his studies about who to work at enterprises - in a technological, managerial or administrative line. Gradually, ex-students are turning into core employees of enterprises, lower and middle level managers. With experience, university graduates can also obtain senior management positions.

Where and who to work?

Specialty "Quality Management" - where to work? If we consider the principles of searching for a future job, a university graduate in this specialty can be offered a choice of both non-state structures, industrial or banking enterprises, and central or municipal control bodies of industrial or banking structures. Where else can you work in Quality Management? A vacancy may be found in government agencies where various products are being tested. You can also work in Research Institutes for the study, planning, implementation and support of quality management automation systems.

As for the specialty "Quality Management", who can you work with? A graduate with such an education, if necessary, will find a job in the field of management and will be able to create, improve, plan the work of current quality management systems, and solve problems of creating high-level products. The scope of his activities will include consulting and auditing of existing quality management systems. During this period, the employee will become the most useful, and therefore highly paid, in the enterprise. Quality control will also include the study of methods to improve the efficiency of the industry, aimed at reducing the consumption of raw materials and increasing labor productivity.

There are few reviews about the specialty “Quality Management” (where to work), and applicants often don’t even know about all the job opportunities. The population is little aware of the profession only because the specialty is new and there are few specialists on the labor market.

Opportunities for professional activities

Where to work in the specialty “Quality Management”? We can say that the potential for future activities of a graduate is very great - any company of different ownership is possible (for example, the food industry or commerce). The most common position for a recent graduate is a quality manager, who at the initial stage earns several minimum wages.

Where you can work in the specialty "Quality Management" and Leading specialists earn a little more (30-40 thousand rubles). Another option for working according to the profile is companies specializing in certification and standardization. Employees of such companies usually earn approximately 30 thousand rubles.

In conclusion, it should be noted that questions in the specialty “Quality Management” (Who should I work with? Is it in demand?) are possible only for the passive and simply lazy. This specialty is quite in demand and relevant in modern Russia.